FAQ

How long does it take to develop an app?

It all depends on the features and the scale of the project. We code from scratch and minimise the use of plugins to ensure you have full control over your software, return on investment, long term growth. On average, software development would take a minimum of 6 months.

How much does a native mobile app’ cost?

Our native mobile apps start from THB 500,000 +VAT, but it really depends on what you’re specs are. To get a more detailed quotation, contact us.

Can SmartSoftAsia advise me on what type of service I need?

We pride ourselves on our passion for development. We’ll work with you to answer the question: “what is the best service for your business, your budget and the growth prospect?”

We will advise you with complete honesty and transparency with the best way to move forward with your project. Over the years, our knowledge of marketing, user behavior and engagement in various industries (banking, insurance, fashion, beauty, hospitality, education, transportation, social media) has grown and we’re confident in being able to give you a definitive direction on what you need and should do next.

My business is complicated. What happens if the website/app you develop runs into problems?

There is a warranty period for us to develop your app or web platform further for better usability for your users. Our business model is to build long lasting relationships with our customers. We want to help your business grow, and as the website/app serves as a structure for growth, we’ll work alongside you to help drive you towards your targets. The warranty period is a minimum of 6 months and the length varies according to the scale of the project.

Will you be available at all times?

For our website, app and platform developments, we have an optional service for 24/7 response to deal with any hindrance to your business operation. Alternatively, we will get back to you within 24 hours (on working days) with any inquires or fixes needed.

Before I go straight into developing an app and so as not to waste time and money, can you help me build an minimum viable product (MVP)?

Yes, this is exactly what you need to do. Our customers either have a solid business plan they have through from a sales/marketing and technical project point of view. If you don’t, we can help to develop a plan. We don’t jump into projects without first assessing what is needed for your business success. There are different MVPs and we’ll help you build a product which we can improve together as you collect feedback from your target audience. For example, we can design a simple interactive design that will enable you to test your user experience as well as their scope of expectations and needs.

What’s a “native app” and why do I need one?

A native app is an app that is developed specifically for a certain platform, for example Google’s

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